Data Deletion Request
We value your privacy. If youʼve used our services and wish to delete your personal or business data, you can request it here. This includes any data collected through our WhatsApp API, CRM tools, or web platform.
You may request deletion using your email address or mobile number—whichever was used to access our services.
What happens when you request data deletion?
When you request data deletion, we will permanently remove:
If youʼve used our WhatsApp API services:
- Your mobile number from our records
- Message delivery logs (only if stored for tracking)
- CRM entries tied to your mobile number (e.g. leads, conversations)
- Any webhook or integration logs linked to your WhatsApp number
We do not store WhatsApp message content unless explicitly enabled for CRM use.
If youʼve used our CRM or website platform:
- Your email, name, and profile details
- Associated records like leads, tasks, notes, activities, and deals
- Analytics or system logs tied to your user profile
Data deletion is permanent and cannot be reversed. Some limited data may be retained temporarily to comply with tax, legal, or audit obligations.
How to Submit a Deletion Request?
Please enter your email address or mobile number used with our services. This helps us locate and delete all related records securely.
After submitting:
- Weʼll verify your request within 24–72 hours
- Full deletion will be completed within 7 business days
- Confirmation will be sent via email or WhatsApp (if applicable)
Need help or made a mistake?
- If you submitted a request by accident or need support, contact us at office@nexotech.cc
Learn more
- To understand what data we collect and how we use it, read our Privacy Policy
Submit a Deletion Request
Please provide the email address or Mobile Number associated with your account. We will process your request within 7 business days.